Financial Partners Contact Resources
The Program Compliance office is responsible for administering a program of monitoring and oversight of the institutions (i.e., schools, guaranty agencies, lenders, and servicers) participating in the Department of Education’s (the Department’s) Federal Student Aid programs. The Financial Institution Oversight Service, which includes the regional offices, is responsible for administering a program of oversight of guaranty agencies, lending institutions, and servicers participating in the Department’s Federal Family Education Loan (FFEL) Program. The map below illustrates the regional divisions.
If you would like to locate an employee at the Department and cannot find them on our contact resources page, please use the U.S. Department of Education Employee Locator System. To find out more please visit the Department’s organization chart.
Sign-up for FP Listservs
By signing up for the " FP Operations" listserv, you can get regular emails alerting you to the latest updates to the FP Portal. To do so, simply respond to mailto:firstname.lastname@example.org and specify in the subject block of your response: "Subscribe FP OPERATIONS listserv". Note that those of you who currently maintain access to any of our on-line transaction applications (i.e., GAFR--Form 2000, LaRS, and LEAP/SLEAP) are automatically registered for this listserv. Should you wish to receive email alerts associated with any or all of the above, please respond to mailto:email@example.com and specify your "area of interest." In the subject block of your response, please note: "FP email alert." Please forward this message to anyone else you think may be interested in receiving these alerts.
To remove your name from either a listserv or email alert, send a message to the address noted above, specifying 'unsubscribe' in the subject block.
Note: If you are a student or a parent looking for information about federal student aid, click here.